Tuesday 20 September 2016

Samsung Galaxy Note 7 not formally introduced in Nigeria

An authority of Samsung Electronic West Africa, Mr Zain Mamudu, says the Samsung Galaxy Note 7 has not been formally brought into the Nigerian business sector.

Mamudu, who is Manager, Samsung Customer Service Center in Abuja told newsmen on Tuesday that the Samsung Galaxy Note 7 was slated to be presented in the nation in October.

The Consumer Protection Council (CPC) issued a mandate that the organization ought to review the Samsung Galaxy Note 7 within seven days. This improvement took after overall reports of many of the phone detonating while being charged because of deficiency in the battery.

Be that as it may, an announcement from the Samsung Electronics West Africa Ltd., which prior declared the delay of the dispatch said that the devise was confined because of battery cell issues.

"Despite the fact that the Galaxy Note 7 has not been discharged in Nigeria, the present Galaxy Note 7 clients are compassionately encouraged to visit the closest Samsung Authorized Service Center for quick help about substitution programme.

We recognize the burden this may have brought on in the business sector, yet this is to guarantee that Samsung keeps on conveying the most elevated quality items to Samsung clients. "Samsung is totally dedicated to settling this issue and guaranteeing the most exceptional level of security and fulfillment for its clients," Samsung said.

A Samsung merchant of Mehdi Global Ltd, who asked  not to be named, told pressmen that the Samsung Galaxy Note 7 was not supplied to the organization or any of the organization's merchants. He however said that regardless of the fact that the phone got into the nation, it was presumably purchased in Dubai or somewhere else on the grounds that not every one of the units fabricated had issue.

Another phone merchant, Miss Joan okechukwu additionally told newsmen that her organization never sold the Samsung Galaxy Note 7. "We never sold the said phone but heard about the order by Consumer Protection Commission requesting that Samsung West Africa pull back the phones from the nation," she said.

Many shops visited also said that they didn't sell the phone.

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